Frequently asked questions
General
Seutu+ is a regional bus ticket product for regular travel.
In addition to the Turku region, the Seutu+ season ticket is used in the areas of Uusikaupunki and Kemiönsaari as well as on the line Säkylä – Eura – Rauma. With Seutu+ season tickets, you can travel conveniently on all connections in the Seutu+ eligibility area of your choice. In the Turku region and on the lines from Uusikaupunki and Kemiönsaari to Turku, season tickets can also be used as a transfer ticket and a connection ticket in the entire Föli area. The season ticket is valid for 30 days and you can use the Seutu+ season ticket with a mobile app or a travel card.
In the Turku region, you can also select the 10-journey Seutu+ serial ticket.
Seutu+ season ticket
With Seutu+ season tickets, you can travel conveniently on all connections in the Seutu+ eligibility area of your choice.
Eligibility areas and connections
Turku region + Föli
CONNECTIONS
Aura – Turku | Line 413
Mynämäki – Nousiainen – Masku | Lines 117 – 119
Paimio – Turku | Lines 702 – 709
Parainen – Turku | Lines 801 – 802 and 901 – 904
(Kemiönsaari) – Sauvo – Turku
(Uusikaupunki) – Mynämäki – Masku – Turku
(Kustavi) –Turku
Föli area
Uusikaupunki 1
CONNECTIONS
Uusikaupunki – Pyhäranta – Rauma
Uusikaupunki – Laitila
Uusikaupunki – Mynämäki
Uusikaupunki + Föli
CONNECTIONS
Uusikaupunki – Pyhäranta – Rauma
Uusikaupunki – Laitila
Uusikaupunki – Vehmaa – Turku
Föli area
Kemiönsaari 1
CONNECTIONS
Internal connections in Kemiönsaari
Kemiönsaari – Salo
Kemiönsaari – Sauvo
Kemiönsaari + Föli
CONNECTIONS
Internal connections in Kemiönsaari
Kemiönsaari – Salo
Kemiönsaari – Sauvo
Kemiönsaari – Sauvo – Turku
Föli area
Rauma 1
CONNECTIONS
Rauma – Lappi
Rauma – Pyhäranta
Rauma local traffic Gyyt
Rauma 2
CONNECTIONS
Rauma – (Lappi) – Eura-Säkylä
Rauma-Pyhäranta – Uusikaupunki
Rauma local traffic Gyyt
Seutu+ serial ticket now available
For the time being, serial tickets can only be purchased for connections in the Turku region. Serial tickets do not include Föli tickets, and serial tickets cannot be used for transfer or connection journeys in the Föli area.
The serial ticket may be used on the following lines.
Turku region
CONNECTIONS
Aura – Turku | Line 413
Mynämäki – Nousiainen – Masku | Lines 117 – 119
Paimio-Turku | Lines 702 – 709
Parainen – Turku | Lines 801 – 802 and 901 – 904
(Kemiönsaari) – Sauvo – Turku
(Uusikaupunki) – Mynämäki – Masku – Turku
(Kustavi) –Turku
Prices
You can find the prices of the Seutu+ tickects on the Price list page.
The Seutu+ mobile app is free to download, and the Seutu+ travel card can be currently obtained free of charge from any participating service point.
The price of Seutu+ is the same for all passengers and no discounts are granted for different age or discount groups.
Tickets and payment
You can top up your Seutu+ travel card on the Seutu+ service page, on the mobile app, at service points or, with certain restrictions, on the bus too (check with the driver).
The Seutu+ mobile app ticket can only be topped up in the app.
You can pay with debit cards on the Seutu+ lines.
You can queue one season on the Seutu+ season ticket.
The Seutu+ season ticket and Turku region serial ticket can also be purchased as a Seutu+ travel card. You can get your card from service points or order it to your house by mail from the Seutu+ service page.
As a rule, you can also top up your card in cash. Some service points only accept card payment (e.g., Parainen service point).
You can purchase a Seutu+ season ticket with a standard payment commitment form at a service point. The standard payment commitment form is supplied with the payment commitment by the grantor of the commitment.
Period of validity
A Seutu+ season ticket is valid for 30 days. Its period of validity begins on the date that it is added to your card or app.
The Seutu+ serial ticket covers 10 single regional journeys. You must use the journeys within a year of purchase.
The validity of the travel card is presented in the format dd.mm.yyyy at 4:00. The period of validity of all cards expires at 4:00. The validity indicates the actual period of validity of the card, i.e., the season is still valid for night traffic that takes place the next day.
You can see the validity of the Seutu+ mobile app ticket in the Seutu+ mobile app.
You can check the validity of the ticket on the Seutu+ travel card on the Seutu+ service page. You can also check it at a service point.
Problematic situations
If you have already signed up for the Föli mobile app, use the same ID (email and password) to register in the Seutu+ mobile app.
If you have any other technical issues, please contact PayIQ, the provider of the mobile ticket, at [email protected] or +358 10 419 2222.
If you have any technical issues, please contact PayIQ, the provider of the mobile ticket, at [email protected] or +358 10 419 2222. Remember to provide the number of your travel card to speed up the process.
If you cannot find your card, it can be replaced. The replacement process must be done at a service point.
The card and mobile app are not connected. The mobile app cannot be used for the balance that is on your card. This means that you will need to choose between the card and the app.